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A changing of the guard, so to speak, is taking place at the City of Cairo’s utility office this week.
Customer service director Faye Ingram is retiring and her last day on the job will be Friday. Mrs. Ingram is is wrapping up a tenure of 11 years with the city following a 39-year career with Windstream and its predecessors.
“I have mixed emotions about retiring. Everyone has been so supportive, and I’ve enjoyed working with the city. I think this is a good time to go,” Mrs. Ingram said.
Cairo city manager Chris Addleton recently appointed human resources director Carolyn Robinson as the new customer service director.
Robinson has served as the city’s HR director since 2008, but from 1991 until 2008 she had worked in utilities, lastly with CNS.
“Faye has done an outstanding job and has been an invaluable member of our team. The city has been fortunate to have such a dedicated, hardworking individual as she to work on behalf of the citizens. I am also confident that Carolyn will do an excellent job in her new role,” city manager Addleton said this week.
Mrs. Ingram said her successor was already familiar with the utility billing system and she described her as a fast learner. “She will do great in this new position,” Mrs. Ingram said.
Mrs. Robinson tells The Messenger she is excited about this promotion and new opportunity.